This Privacy Policy explains how jll16 collects, uses, stores, and protects your personal information when you use our platform. Your privacy matters to us — here is exactly what we do with your data.
Last Updated: June 2026Six core commitments jll16 makes about how your data is handled. Full legal details are in the policy text below.
jll16 collects personal data only to the extent necessary to provide our services — account creation, payment processing, KYC verification, and responsible gaming compliance. We do not collect data for collection's sake.
jll16 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used only for the purposes stated in this Privacy Policy.
jll16 applies industry-standard technical and organizational security measures — SSL encryption, access controls, and data minimization — to protect your personal information from unauthorized access, disclosure, or loss.
Under applicable Philippine data privacy law, you have the right to access, correct, and request deletion of your personal data held by jll16, subject to legal retention obligations. Contact jll16 support to exercise these rights.
Personal data is shared only with trusted service providers necessary to deliver jll16's services — payment processors, KYC verification partners, game providers, and regulatory bodies such as PAGCOR — under strict data processing agreements.
jll16 uses cookies and similar tracking technologies for session management, security, and platform analytics. Non-essential cookies are used only with your consent. You may manage cookie preferences through your browser settings at any time.
jll16 ("we," "us," "our," or "the Platform") is committed to protecting the personal information of all users who access or register on jll16.org. This Privacy Policy describes the types of personal data jll16 collects, the purposes for which that data is used, the parties with whom it may be shared, and the rights available to you as a data subject under applicable Philippine law.
This Privacy Policy applies to all services provided through the jll16 platform, including casino games, sports betting, bingo, live dealer games, and account management services. By registering a jll16 account or using any service on the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read together with jll16's Terms & Conditions, which govern your use of the platform. In the event of any inconsistency, this Privacy Policy governs matters relating to personal data processing.
The data controller responsible for your personal information collected through the jll16 platform is the operator of jll16.org, operating within the PAGCOR regulatory framework in the Philippines. The data controller determines the purposes and means of processing personal data collected via jll16 and is responsible for compliance with applicable Philippine data privacy legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
For privacy-related inquiries, data access requests, or complaints, you may contact jll16's designated Data Privacy Officer via the customer support live chat function, available 24/7 on the jll16 platform. You may also send written inquiries to the email address displayed in the Contact section of this website.
jll16 collects the following categories of personal data from registered players and platform visitors:
jll16 collects personal data through the following channels:
jll16 does not purchase personal data from data brokers or third-party marketing databases. All personal data collected by jll16 originates from your direct interaction with the platform or from service providers performing functions on jll16's behalf.
jll16 processes your personal data for the following purposes:
jll16 does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review, except where required by regulatory compliance processes.
jll16 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable PAGCOR regulatory requirements:
jll16 does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary:
All third parties who receive personal data from jll16 are contractually required to process that data only for the stated purpose, maintain appropriate security standards, and comply with applicable Philippine data privacy law.
jll16 uses cookies and similar technologies — including session tokens, local storage, and analytics pixels — to operate and improve the platform. The following cookie categories are used:
You may manage or disable non-essential cookies at any time through your browser settings. Note that disabling essential cookies will impair your ability to use jll16 services. jll16 does not use cookies for third-party behavioral advertising.
jll16 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:
Upon expiry of applicable retention periods, jll16 will securely delete or irreversibly anonymize your personal data, subject to any ongoing legal hold requirements.
jll16 implements technical and organizational security measures appropriate to the risk of processing your personal data, including:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is completely secure. jll16 cannot guarantee absolute security of your data. You are responsible for maintaining the security of your jll16 login credentials and for notifying jll16 support immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights regarding personal data held by jll16:
To exercise any of these rights, contact jll16 customer support via live chat. jll16 will respond to verified data rights requests within thirty (30) days. jll16 may require identity verification before processing any data rights request.
The jll16 platform is strictly intended for individuals aged 21 years and above, as required under PAGCOR regulations governing online gaming in the Philippines. jll16 does not knowingly collect personal data from persons under the age of 21.
If jll16 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all personal data will be deleted, and any associated funds will be handled in accordance with jll16's Terms & Conditions and applicable regulatory requirements. If you have reason to believe a minor has created a jll16 account, please notify jll16 support immediately via live chat.
jll16 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, platform features, or data processing practices. The date of the most recent revision is displayed at the top of this page.
Where changes are material, jll16 will notify registered players via the email address or mobile number associated with their account prior to the changes taking effect. Continued use of the jll16 platform following notification of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with any updated provision, you should cease use of the platform and request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jll16, please contact our Data Privacy Officer through the 24/7 live chat function on the jll16 platform, or by email at the address displayed in the footer of this site.
If you believe jll16 has failed to handle your personal data in accordance with applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on filing complaints with the NPC is available through Philippine government official channels. jll16 encourages you to contact us directly in the first instance so that we may address your concern promptly.
jll16 is strictly for players aged 21 and above per PAGCOR regulations. For responsible gaming tools including self-exclusion, deposit limits, and session reminders, visit our Responsible Gaming page. Your data privacy and player safety are both core commitments at jll16.
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